- Do not criticize anyone, condemn or complain.
- Give honest and sincere appreciation. (
- Avoid all arguments.
- Show respect for the other person's opinions. Never say, "You're wrong."
- If you are wrong, admit it quickly.
- Begin in a friendly way.
- Get the other person saying "yes, yes" immediately.
- Let the other person do a great deal of the talking.
- Let the other person feel that the idea is his or hers.
- Try honestly to see things from the other person's point of view.
- Be sympathetic with the other person's ideas and desires.
Become a Leader
- Start with praise and appreciation.
- Talk about your own mistakes before criticizing the other person.
- Ask questions instead of giving direct orders.
- Let the other person save face.
- Praise the slightest improvement and praise every improvement.
- Give the other person a fine reputation to live up to.
- Use encouragement. Make the fault seem easy to correct.
- Make the other person happy about doing the thing you suggest.
How to Stop Worrying and Start Living
Fundamental facts you should know about worry
- Live in the present Don't worry about the futures or your past. Just live each day until bedtime.
The next time Trouble backs you up in a corner, try the
- Ask yourself, "What is the worst that can possibly happen if I can't solve my problem?
- Prepare yourself mentally to accept the worst--if necessary.
- Then calmly try to improve upon the worst--which you have already mentally agreed to accept.
- Remind yourself of the price you can pay for worry in terms of your health. "Those who do not know how to fight worry die young."
Basic techniques in analyzing worry
- Get the facts. Remember "half the worry in the world is caused by people trying to make decisions before they have sufficient knowledge on which to base a decision."
- After carefully weighing all the facts, come to a decision.
- Once a decision is carefully reached, act! Get busy carrying out your decision--and dismiss all anxiety about the outcome.
- When you, or
any of your associates, are tempted to worry about a
problem, write out and answer the following questions:
- What is the problem?
- What is the cause of the problem?
- What are all possible solutions?
- What is the best solution?
How to break the worry habit before it breaks you
- Crowd worry out of your mind by keeping busy. Plenty of action is one of the best therapies .
- Don't fuss about trifles. Don't permit little things--the mere termites of life--to ruin your happiness.
- Ask yourself: "What are the odds against this thing's happening at all?"
- If you know a circumstance is beyond your power to change or revise, say to yourself: "It is so; it cannot be otherwise."
- Decide just how much anxiety a thing may be worth--and refuse to give it anymore.
- Let the past bury its dead. Don't saw sawdust.